Terms and Conditions

Effective Date: October 4, 2026

Welcome to MEDITON. These Terms and Conditions govern your access to and use of our website, products and services. By visiting our website or purchasing products from us, you agree to these Terms and Conditions, subject to applicable consumer protection laws.

Please read these terms carefully before using our website.

1. General Information

This website is operated by MEDITON, a Canadian health and wellness brand offering nutritional supplements and wellness products.

Throughout this website, the terms "we," "us" and "our" refer to MEDITON. The terms "you" and "your" refer to visitors, customers and other users of our website.

Our online store is powered by Shopify, which provides the e-commerce platform that allows us to offer our products and services.

We reserve the right to update our website, product offerings and these Terms and Conditions in accordance with applicable laws.

2. Eligibility and Website Use

By using our website, you confirm that you have reached the age of majority in your province, territory or country of residence or have obtained any parental or guardian consent required by applicable law.

You agree to use our website only for lawful purposes.

You must not:

  • Use our website for fraudulent or unlawful activities.

  • Provide false or misleading information when placing orders.

  • Attempt to gain unauthorized access to our website or systems.

  • Distribute malicious software, viruses or harmful code.

  • Copy or commercially exploit our website content without authorization.

  • Interfere with the website's functionality or security.

We may restrict access to our website when reasonably necessary to prevent fraud, misuse or security threats.

3. Products and Availability

MEDITON offers nutritional supplements and other health and wellness products.

We make reasonable efforts to ensure that product descriptions, images, ingredients, pricing and availability information are accurate.

However, product packaging, appearance and availability may change.

We reserve the right to modify or discontinue products, subject to applicable laws and our obligations regarding existing orders.

Product images are provided for illustrative purposes. Always refer to the actual product packaging for current ingredients, directions, warnings and other important information.

4. Health and Medical Disclaimer

The information provided on our website is intended for general informational and educational purposes only.

Our website content and products are not intended to replace professional medical advice, diagnosis or treatment.

Before using nutritional supplements, consult a qualified healthcare professional, particularly if you:

  • Have an existing medical condition.

  • Are pregnant or breastfeeding.

  • Take prescription or non-prescription medications.

  • Have allergies or dietary restrictions.

  • Are considering supplements for children.

Always follow the instructions, recommended dosages and warnings displayed on product labels.

Individual results may vary. We do not guarantee specific health, fitness or wellness outcomes.

Do not disregard professional medical advice or delay seeking treatment because of information published on our website.

Nothing in these terms limits any legal rights you may have regarding product safety, accuracy or quality.

5. Pricing and Payments

All product prices are displayed in the currency indicated on our website or during checkout.

Prices may change without prior notice. However, changes will not affect confirmed orders unless permitted by applicable law and agreed upon where required.

Applicable taxes, shipping charges and additional fees will be displayed during checkout.

Payments are processed through authorized payment service providers.

By submitting an order, you authorize the applicable payment provider to process your payment.

If a pricing or technical error affects your order, we will contact you to explain the issue and provide appropriate options in accordance with applicable consumer protection laws.

6. Orders and Order Acceptance

When you place an order through our website, you will receive an order confirmation email.

Receipt of an order confirmation does not necessarily mean that your order has been accepted or dispatched.

We may need to verify payment details, product availability or shipping information before processing an order.

We reserve the right to decline or cancel orders for legitimate reasons, including suspected fraud, payment verification failures or product unavailability.

If we cancel an order after receiving payment, we will provide an appropriate refund in accordance with applicable law.

Customers are responsible for ensuring that their contact, billing and shipping information is accurate.

7. Shipping and Delivery

Shipping availability, charges and delivery estimates depend on your location and the shipping options offered during checkout.

Delivery estimates are provided for informational purposes and may vary because of carrier operations, weather conditions, holidays and other circumstances.

For detailed information about shipping, order tracking and delivery-related concerns, please refer to our Shipping Policy.

Nothing in this section limits any delivery-related rights or remedies available under applicable consumer protection legislation.

8. Returns, Refunds and Cancellations

Returns, refunds, exchanges and order cancellations are governed by our published Refund Policy and applicable consumer protection laws.

Because we sell health and wellness products, certain items may be subject to return restrictions for hygiene, safety or product integrity reasons, where legally permitted.

Please review our Refund Policy before purchasing.

If you receive an incorrect, damaged or defective product, contact our customer support team with your order details.

Nothing in our policies excludes statutory rights or remedies that cannot legally be waived.

9. Customer Accounts

You may be able to create a customer account to manage your orders and personal information.

You are responsible for maintaining the confidentiality of your account credentials and taking reasonable precautions against unauthorized access.

Please notify us immediately if you suspect unauthorized activity involving your account.

We may suspend accounts when reasonably necessary to address suspected fraud, security concerns or violations of these Terms and Conditions.

10. Intellectual Property

All website content, including text, graphics, product descriptions, photographs, designs, trademarks and logos owned by MEDITON, is protected by applicable intellectual property laws.

You may access and use our website for personal, non-commercial purposes.

You may not reproduce, distribute, modify, publish or commercially exploit our protected content without prior written permission, except as permitted by law.

Third-party trademarks and other intellectual property remain the property of their respective owners.

11. User Reviews and Submissions

If you submit product reviews, feedback, testimonials or other content through our website, you agree that your submissions will be accurate, lawful and respectful of third-party rights.

You must not submit content that is fraudulent, defamatory, misleading or otherwise unlawful.

By voluntarily submitting content for publication, you grant MEDITON a non-exclusive, royalty-free licence to display and use that content in connection with our website and business, subject to applicable privacy laws and any consent requirements.

We reserve the right to moderate or remove submissions that violate these terms or applicable laws.

12. Third-Party Services and Links

Our website may include links to third-party websites and services, including payment processors, shipping providers and social media platforms.

These third parties operate independently and may maintain separate terms and privacy policies.

MEDITON is not responsible for third-party content, products or services that are outside our control.

We recommend reviewing the applicable terms and privacy policies before using external services.

13. Privacy and Personal Information

Your privacy is important to us.

We collect, use, disclose and protect personal information in accordance with our Privacy Policy and applicable Canadian privacy legislation.

Our Privacy Policy explains how we handle customer information, website analytics, cookies, marketing communications and privacy-related requests.

Please review our Privacy Policy for additional information.

14. Website Availability and Accuracy

We make reasonable efforts to maintain accurate information and reliable website functionality.

However, occasional technical interruptions, maintenance requirements or inaccuracies may occur.

We may update website content, correct errors or temporarily suspend access when necessary.

We do not guarantee uninterrupted website availability.

We remain responsible for our obligations under applicable consumer protection and other relevant legislation.

15. Limitation of Liability

To the maximum extent permitted by applicable law, MEDITON is not responsible for indirect or consequential losses arising from website interruptions, unauthorized third-party activities or circumstances beyond our reasonable control.

Nothing in these Terms and Conditions excludes or limits liability that cannot legally be excluded or restricted.

Your statutory rights, including applicable rights concerning defective products, misleading representations and consumer protection, remain unaffected.

16. Indemnification

To the extent permitted by applicable law, you agree to indemnify MEDITON against reasonable losses, claims or expenses arising directly from your unlawful use of our website or material violations of these Terms and Conditions.

This provision does not apply where prohibited by applicable consumer protection legislation.

17. Changes to These Terms

We may revise these Terms and Conditions to reflect changes in our business operations, products, website functionality or legal requirements.

Updated terms will be published on this page with a revised effective date.

Where required by law, we will provide additional notice or obtain your consent before implementing changes.

Changes will not retroactively remove contractual or statutory rights associated with completed purchases.

18. Governing Law

These Terms and Conditions are governed by the applicable laws of Ontario and the federal laws of Canada.

Nothing in this section restricts mandatory consumer protection rights or legal remedies available to customers under the laws of their province, territory or country of residence.

19. Contact Information

If you have questions regarding these Terms and Conditions, your orders or our products, please contact us.

MEDITON

Address: Suite 301, 1595 16th Avenue, Richmond Hill, Ontario L4B 3N9, Canada

Email: info@mediton.ca

Phone: +1 (905) 731-9240

Website: https://mediton.ca/

We welcome customer inquiries and are committed to providing a transparent and reliable shopping experience.